Effective date: September 9, 2026

Raplor LLC, doing business as Raplor Construction (“Raplor,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.raplor.com, contact us, request an inspection or estimate, become a customer, or otherwise interact with us online or by phone, email, or text message (collectively, the “Services”).

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, mailing address, and property address.

• Project and property information, such as the type of service requested, photos, measurements, inspection details, insurance-claim information you choose to provide, project communications, and information needed to prepare or perform an estimate, contract, or project.

• Transaction information, such as estimates, contracts, invoices, payment status, and records related to services purchased. Payment-card information may be processed directly by our payment processor rather than stored by Raplor.

• Communications, including information you provide in website forms, emails, calls, reviews, surveys, and text messages.

• Website and device information, such as IP address, browser type, device type, pages viewed, referring website, approximate location derived from IP address, and cookie or analytics data.

• Information from other sources, such as referrals, public records, property information services, insurance professionals when authorized, suppliers, subcontractors, and service providers.

Please do not submit sensitive information that is unnecessary for us to respond to or perform your project.

2. How We Use Information

We may use information to:

• Respond to questions and requests;

• Schedule and conduct inspections, consultations, and appointments;

• Prepare estimates, proposals, contracts, and project documentation;

• Provide construction, restoration, and related services;

• Communicate about appointments, project status, payments, warranties, customer service, weather events, and services that may interest you;

• Process transactions and maintain business records;

• Operate, secure, troubleshoot, and improve our website and Services;

• Prevent fraud, protect safety and property, enforce agreements, and comply with legal obligations; and

• Carry out another purpose disclosed to you when information is collected or with your consent.

3. Text Messaging and Mobile Information

If you provide your mobile number and consent to receive text messages, Raplor may send you messages about inquiries, inspections, appointments, estimates, active projects, account or service updates, and—if you separately agree—marketing or promotional offers. Consent to marketing text messages is not a condition of purchasing goods or services.

Mobile opt-in data, text-message consent, and mobile phone numbers are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. This restriction applies even if another section of this Privacy Policy permits information sharing for other purposes.

We may provide limited mobile information to vendors that act on our behalf solely to deliver and support our text-message program, such as telecommunications carriers, messaging-platform providers, and customer-support providers. Those vendors may use the information only to perform services for Raplor and may not use it for their own marketing.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from text messages and HELP for assistance. You may also contact us at 612-777-0411 or info@raplor.com. We will honor valid opt-out requests as required by law. Carriers are not liable for delayed or undelivered messages.

4. How We Disclose Information

We may disclose information in the following circumstances:

• Service providers. To companies that perform services for us, such as website hosting, analytics, customer-management, communications, payment processing, accounting, document storage, and IT security. They may use information only as needed to provide services to Raplor.

• Project participants. When reasonably necessary to estimate, coordinate, or complete requested work, we may share relevant information with suppliers, subcontractors, consultants, inspectors, engineers, architects, insurance professionals, or other participants. We do not share mobile opt-in data or phone numbers with these parties for their marketing.

• Legal and safety purposes. When we believe disclosure is required by law, legal process, or government request, or is reasonably necessary to protect rights, safety, property, or the integrity of our Services.

• Business transactions. In connection with a merger, financing, sale, reorganization, or transfer of some or all of Raplor’s business or assets, subject to appropriate confidentiality protections.

• With your direction or consent. When you ask us to disclose information or consent to a particular disclosure.

We do not sell mobile opt-in data, text-message consent, or phone numbers, and we do not share them with third parties or affiliates for their marketing or promotional purposes.

5. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, understand website traffic, measure performance, and improve the Services. Our analytics or advertising providers may collect information about your device and browsing activity according to their own privacy policies. You can limit cookies through your browser settings, but some website functions may not work properly.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain project and warranty records, comply with legal, tax, insurance, and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system is completely secure, however, and we cannot guarantee absolute security.

8. Your Choices

• Texts: Reply STOP to opt out of text messages.

• Marketing email: Use the unsubscribe link in a marketing email or contact us.

• Cookies: Adjust your browser settings to block or delete cookies.

• Access or correction: Contact us to request access to or correction of personal information we maintain about you. We may need to verify your identity and may retain information when required or permitted by law.

Depending on where you live, applicable law may provide additional privacy rights. Raplor will respond to verified requests as required by applicable law.

9. Children’s Privacy

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete it.

10. Third-Party Websites

Our website may link to websites or services that Raplor does not control. Their privacy practices are governed by their own policies, and Raplor is not responsible for those practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version on this page and update the effective date. Changes become effective when posted unless stated otherwise.

12. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Raplor LLC d/b/a Raplor Construction
200 Southdale Center
Edina, MN 55435
Phone: 612-777-0411
Email: info@raplor.com
Website: www.raplor.com